While users are free to use whatever tools they have, Apple is providing the same tools that Apple’s in-house technicians use for a 7-day purchase or loan for £54. ,90. While the DIY service can be accessed by anyone, performing surgery on a smartphone or computer is not for the faint of heart, often requiring heating, pry, and careful handling of the instrument and a small number of screws. The vast majority of users would probably be better off using the skills of an expert. Apple says it has more than 5,000 authorized repair shops worldwide with access to genuine parts, including its own and independent ones.
Those brave enough to attempt to repair their iPhone or Mac themselves with Apple tools can now do so in the UK and some parts of Europe. The tech company is expanding its self-repair program to Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK, allowing the public to purchase original parts and kits repair for some iPhones and Macs released in 2020 or later. Launched in the US last year, the service will provide detailed user guides and parts for a variety of common repairs, including cracked screens.
Many more are available in the UK and Europe using third-party parts. According to data from CCS Insight, with the average consumer using their smartphone for 4.2 years, access to cost-effective repair options and extensive software support is critical. important. While the decision will be welcomed by right-to-repair advocates, iFixit experts recently criticized Apple for digitally locking down the use of recycled and unauthorized repair parts. If you don’t use a separately purchased part for repair with an exact matching serial number, iPhone may reject the part.
But Apple hasn’t made these changes to the iPhone 14 Pro line, making it a small step forward this year and a far cry from the modular, user-usable ideals Fairphone has demonstrated.
In addition to providing parts, Apple has recently been testing changes inside its devices to make them easier to repair. The iPhone 14 looks identical on the outside to previous models, but changes to the inside make it possible for repairs to be done through the back or front of the phone, not just the display on the front. That way it makes it much easier to replace the phone’s back glass which, along with screen and battery replacement, is one of the most common repairs.